Yes, Truvaga is a real product, and its website names electroCore, Inc. as the company behind it. It lists a phone line, a support email and a written 30-day refund policy, so the useful question is whether a two-minute neck device fits how you want to unwind. The sections below cover what it does, what it costs, the side effects, and how returns work, so you can make that call yourself.
Disclosure: This page has a single affiliate link. If you buy through it, this site may earn a commission. This costs you nothing extra.
Is Truvaga a scam?
A scam takes your payment and never delivers what it sold. Truvaga’s pages describe a product you can order, a support team you can call and a return process you can follow, which gives you concrete things to check before you pay.
- Phone: 800-643-2036, shown across the site.
- Email: support@truvaga.com
- Mailing address: the contact page lists one, along with the street address on that page.
- Legal name: the privacy page says the seller is electroCore, Inc., doing business as Truvaga. Search that name in your state’s business registry.
- Support hours: the contact page lists Monday to Friday, 8:00 AM to 7:00 PM EST, while the support page lists support and training hours to 8:00 PM EST. Call to confirm before you rely on either.
Read the terms before you pay. They say you must be at least 18 to order, that the website is not offered to people in the European Union or United Kingdom, and that disputes go to individual arbitration rather than jury trials or class actions.
The homepage quotes five people, including Ben Greenfield, described as a “World-Renowned Biohacker,” and Dr. Navaz Habib, described as a “Functional Health Practitioner.” It also shows press and award logos such as the New York Post and CNET. These are the seller’s own selections, so look up the people and outlets yourself to see what they wrote about this device.
How does Truvaga work?
Truvaga is a handheld vagus nerve stimulator. The seller says you hold it on your neck for a two-minute session and that it reaches the vagus nerve “just 1.5cm beneath the surface of the skin.” The seller calls the vagus nerve “your body’s main line between brain and body” and says stimulating it helps you shift out of stress mode into a calmer state.
The seller also explains how its device differs from a TENS unit. It says Truvaga uses smooth sine waves instead of block waves, and that it does not need electrode pads, which it says TENS units use. The seller markets the device as drug-free and non-invasive, and says it needs no wearables.
Does Truvaga work?
The seller says its technology “is the product of extensive clinical studies and more than 20 years of vagus nerve research.” The homepage headline says “94% felt calmer in 30 days,” marked with an asterisk. The seller also says results “will vary by individual,” that some people notice effects relatively quickly, and that others may need 2-3 weeks of consistent use.
The studies behind those claims are the part to check. The seller points to its “Backed by Science” section on the Vagus Nerve Science page. Read the study titles, who was studied and what was measured there, and read the footnote behind the 94% figure before you decide the result applies to you.
The seller states that Truvaga products “are not intended to diagnose, treat, cure, or prevent any disease or condition,” and that the US Food and Drug Administration has not evaluated them.
Can Truvaga help with sleep, stress, anxiety or migraines?
The seller’s main promise is “Feel calmer, think clearer, sleep better.” The uses it names are stress, calm, focus and sleep. Migraines and anxiety are not among them, and the seller’s own disclaimer says the device is not intended to treat any disease or condition.
If you are waking up several times a night, the NHS insomnia guide lists that as a symptom, and names stress, anxiety or depression and noise among common causes. The MedlinePlus sleep disorders page lists cognitive behavioral therapy and relaxation techniques among treatments. The Cleveland Clinic insomnia guide describes cognitive behavioral therapy for insomnia (CBT-I) as a structured program that can be led by trained clinicians.
Truvaga does not present itself as an insomnia treatment. If waking up is a regular problem, a clinician can help you find the cause.
How do I use Truvaga 350 and Truvaga Plus?
Where do you place it?
Hold the device on your neck. The seller says Truvaga is intended for the neck only, where the vagus nerve can be reached, and that it has not performed clinical testing on any other part of the body.
How do you set the intensity?
The seller recommends “the highest intensity level comfortably tolerated.” It says users typically feel an optimal intensity between levels 4 and 7 on Truvaga Plus and between levels 15 and 25 on the Truvaga 350, and to raise it until you feel a strong tingling or a slight “lip pull.” You should feel a gentle tingling and may feel a downward pull on your lip, and the seller says sessions should never be painful. On Plus, the app manages intensity, and the seller says the app is essential for that.
How many times a day can you use it?
The seller recommends one session in the morning and another before bed, each two minutes long. It says that if needed, up to 24 sessions a day is safe.
How do you get started?
After your device arrives, the seller offers free one-on-one training from its Customer Support team. You can book a virtual session on the support page, email support@truvaga.com, or call 800-643-2036.
How do you charge Plus and use its app?
Truvaga Plus is rechargeable and comes with a bottle of Signaspray electrode solution. The app is free in the Apple and Google Play stores, supports iOS 18.0 or later and Android 8.0 or later, and integrates with Apple Health. The seller says the app is currently available in US app stores only, and that some Android and Pixel models may have compatibility issues. For charging steps, check the Truvaga Plus User Manual listed in the support section.
Can you travel with it?
The seller says it is safe to travel with all Truvaga devices. Because Plus contains lithium batteries, it recommends carrying it in your carry-on luggage. It notes that one container of conductive gel or spray is within the TSA liquid carry-on rule.
Is Truvaga safe, and who should skip it?
The seller calls Truvaga “safe and well-tolerated non-drug therapy.” It says most side effects are mild, occur only while using the device and disappear shortly after each session. It also says that in clinical studies, less than 5% of participants had mild side effects, which it lists here:
| Possible effect | How the seller describes it |
|---|---|
| Skin reaction | Application site discomfort, irritation, or redness |
| Muscle movement | Muscle twitching and/or contractions |
| Pain | Localized pain in the face, head, or neck (including toothache) |
| Headache | Mild headache |
| Dizziness | Mild dizziness |
Skip Truvaga if you have an active implantable medical device. The seller names “a pacemaker, hearing aid implant, or any implanted electronic device.” The seller also says Truvaga is safe with any prescribed or over-the-counter medication. If you take medicine, ask your pharmacist or prescriber about the device before you start.
Can kids use Truvaga?
The seller sets its buyer age at 18: its terms say you must be at least 18 to order, and its privacy policy says the website is not intended for children under 18. Before using it on a child, ask support at 800-643-2036.
How much does Truvaga cost?
Prices as of November 10, 2026. The seller’s product listing shows the following. Prices and bundles change, so check today’s price on the seller’s Product Page before you order.
| Model | Price | Sessions | What the seller lists |
|---|---|---|---|
| Truvaga 350 | $299.00 | 350 sessions on the seller’s comparison chart | Gel and spray purchases are not refundable |
| Truvaga Plus | $499.00 | Unlimited, designed for at least 3 years and 30,000 sessions when used as recommended | Rechargeable, app-enabled, smaller and easier to hold |
The seller lists free standard shipping for the contiguous United States, with expedited delivery available at additional cost. Posted prices do not include taxes, which are added at checkout. The seller accepts Visa, Mastercard, American Express and Discover. Its terms say the price in effect when you place your order applies, and price increases apply only to orders placed after the change.
Does Truvaga go on sale?
The newsletter sign-up on the seller’s pages mentions exclusive promotions for subscribers. Ask support whether a discount is running before you pay.
Does Truvaga require a subscription?
The “subscribe” wording on the seller’s pages refers to a wellness newsletter with tips, product updates and promotions. Check the cart for any recurring charge before you pay.
How do I return Truvaga and get a refund?
The seller offers a 30-day money-back guarantee. Here is what it means in practice.
- Check you qualify. The return policy is only valid for first-time customers. The 30 days start on the day of delivery. The device must be undamaged, in its original packaging with accessories, and returned with your receipt or proof of purchase. Gel and spray purchases are not eligible.
- Get a return authorization number. Complete the return form on the returns page, or email support@truvaga.com. The terms say no return is accepted without this number, so get it before you ship.
- Ship it back. The returns page says the product must be returned within 21 days of your request. You pay shipping, and the seller recommends tracking and insuring the package.
- Receive the refund. The terms say refunds are processed within about 30 days of the seller receiving the product, and go back to the card you paid with. All returns carry a 5% restocking fee, and original shipping is not refunded. On a $299 Truvaga 350, the 5% fee is $14.95 before your return shipping.
To cancel before you get your order confirmation email, call 800-643-2036. If your device does not work right out of the box, the returns page says to contact the seller immediately. The limited warranty covers out-of-box failures and excludes misuse and repairs by others.
Is Truvaga worth it compared with other options?
Truvaga’s pitch is ease: two minutes, no drugs and no wearables. If you want a device with a set routine and an app that tracks sessions, that is what the seller built. If you would rather start free, the relaxation techniques and cognitive behavioral therapy that MedlinePlus lists for sleep problems cost nothing to try, though they take practice.
The seller’s comparison covers only its own two models. To compare Truvaga with another vagus nerve device, put the same facts side by side: price, sessions, charging, app, return window, return costs, and the studies behind each one.
| Feature | Truvaga 350 | Truvaga Plus |
|---|---|---|
| Price | $299.00 | $499.00 |
| Sessions | 350 (seller’s comparison chart) | Unlimited, per the seller’s note |
| Rechargeable | Not listed as rechargeable | Yes |
| App | Not described | Free app; the seller says it is essential for intensity |
Before you order
- Pick between the Truvaga 350 at $299.00 and Truvaga Plus at $499.00, based on whether you want unlimited sessions, rechargeable power and the app.
- Read the footnote behind the 94% figure and the Backed by Science section.
- Check the cart for the final total with taxes and for any recurring charge.
- Call to confirm support hours, since the contact and support pages list different closing times.
- Ask support for the Plus charging steps and whether a promotion applies.
- Keep your order number, receipt and tracking details, because a return needs them.
By the Body Literacy Review Team
This article is for general information purposes only and does not constitute medical advice. Consult your doctor or qualified healthcare provider before making changes to your health routine.
Leave a Reply